This week is National Public Safety Telecommunicaters  week, and it’s a time when the silent heroes are being honored. A time where the first, first responders are being recognized. In an article to WYMT Dispatcher Chanel Reams says it’s personal, considering she is in the business of helping people.  Every day thousands of Americans dial 911 when they are in need of help, and you can always count on hearing a human voice every time, offering help in the time you need it most. National Public Safety Telecommunicators week runs tomorrow, through Saturday.